These terms and conditions are part of the terms and conditions of use of the School Buzz website.

If the product you have purchased is in stock, the School Buzz team will let you know when your items have been shipped and are on their way to you. You will also be notified that your credit card has been charged or your other method of payment has been accepted.

If your item is in stock it will usually post within 3 business days of you placing your order online.
If you pre-order items that are still in production, we will notify you when they arrive into our warehouse and will post them to you within 3 business days.

School Buzz uses a freight management system to find the cheapest and fastest way to get your purchases to your home. Our system records the weight and size of your purchase and then works through 15 different carriers before displaying the cheapest option at checkout.


Acceptance of Orders

School Buzz may limit item quantities available for sale, and we reserve the right at any time to reject, correct, cancel or terminate any order at our discretion. If the price of any product in your order was incorrectly displayed on our website, we will remove it from your current order and provide you the opportunity to reorder it at the correct price, assuming the product is available.

Your correctly completed and submitted order information does not constitute an accepted order. Your order is accepted if and when we send an acceptance and shipping notification to your specified email address. That email forms a legally binding contract between you, the purchaser, and School Buzz. You will be charged for your items when you checkout on our website.

If an order is placed outside of Australia or is placed with a billing address outside of Australia, even if the delivery address is located in Australia, we will consider this an overseas transaction. We retain the right to either approve or deny any overseas transaction at our discretion.



If you wish to cancel an order, you may request a cancellation by calling 07 3063 1045 or emailing us at However, if you do not contact us before we accept and ship your order, this cancellation request will be ineffective. In this case, please refer to our returns policy.


Methods of Payment

You can pay for any purchase you make using your Mastercard or VISA (we do not currently accept AMEX or Diners Club cards), provided it was issued in Australia.


Consumer Guarantees

If you believe an item is faulty, you have the right to remedy this under Australian consumer law. You may also have simply changed your mind about your item. In both these situations, please refer to our Returns policy.

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